{"id":19381,"date":"2021-09-27T14:53:29","date_gmt":"2021-09-27T11:53:29","guid":{"rendered":"https:\/\/www.test.optipro.ee\/privacy\/"},"modified":"2025-12-05T00:05:44","modified_gmt":"2025-12-04T22:05:44","slug":"privacy","status":"publish","type":"page","link":"https:\/\/togosunny.com\/en\/privacy\/","title":{"rendered":"\ud83d\udd10 PRIVACY POLICY"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>1. Data Controller<\/strong><\/h2>\n\n\n\n<p>The owner and data controller of the website is:<\/p>\n\n\n\n<p><strong>O\u00dc TogoSunny<\/strong><br>Registry code: <strong>17141420<\/strong><br>Address: <strong>Kopli tn 82, Harju maakond, Tallinn, 10412, Estonia<\/strong><br>Email: <strong><a>info@togosunny.com<\/a><\/strong><\/p>\n\n\n\n<p>TogoSunny is committed to protecting the privacy of its customers and users of the website <strong><a href=\"http:\/\/www.togosunny.com\">www.togosunny.com<\/a><\/strong>.<\/p>\n\n\n\n<p>This Policy explains how data is collected, used, stored, and protected.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. Personal data we collect<\/strong><\/h2>\n\n\n\n<p>We collect the data necessary to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>process orders<\/li>\n\n\n\n<li>deliver products<\/li>\n\n\n\n<li>communicate with customers<\/li>\n\n\n\n<li>provide customer service<\/li>\n<\/ul>\n\n\n\n<p>Personal data may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>first and last name<\/li>\n\n\n\n<li>company name (if applicable)<\/li>\n\n\n\n<li>postal address<\/li>\n\n\n\n<li>telephone number<\/li>\n\n\n\n<li>email address<\/li>\n<\/ul>\n\n\n\n<p>This data is collected when:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>placing an order<\/li>\n\n\n\n<li>creating an account<\/li>\n\n\n\n<li>requesting assistance<\/li>\n\n\n\n<li>subscribing to the newsletter<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. <strong>Non-personal data<\/strong><\/strong><\/h2>\n\n\n\n<p>We also collect statistical, non-identifiable data, such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>age<\/li>\n\n\n\n<li>preferred language<\/li>\n\n\n\n<li>country<\/li>\n\n\n\n<li>pages visited<\/li>\n\n\n\n<li>products viewed<\/li>\n\n\n\n<li>browsing duration<\/li>\n<\/ul>\n\n\n\n<p>This data is used to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>identify the most viewed products<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>improve user experience<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>analyse website performance<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. Purposes of Processing<\/strong><\/h2>\n\n\n\n<p>Personal data is used to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>process and deliver your order<\/li>\n\n\n\n<li>fulfil contractual obligations<\/li>\n\n\n\n<li>respond to customer service requests<\/li>\n\n\n\n<li>send order-related notifications<\/li>\n\n\n\n<li>send offers (if newsletter consent is given)<\/li>\n<\/ul>\n\n\n\n<p>Non-personal data is used for internal statistical purposes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. <strong><strong>Newsletter and Marketing<\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p>Newsletter subscription requires your explicit consent.<\/p>\n\n\n\n<p>You may unsubscribe:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>or by requesting it at <strong><a>info@togosunny.com<\/a><\/strong><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>via the link included in every marketing email<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>6. <strong>Modification of Data<\/strong><\/strong><\/h2>\n\n\n\n<p>You may request the correction or update of your personal data by writing to:<\/p>\n\n\n\n<p>\ud83d\udce7 <strong><a>info@togosunny.com<\/a><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>7. Transfer of data to third parties<\/strong><\/h2>\n\n\n\n<p>TogoSunny does not sell or transfer personal data to third parties, except:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>a) Payment services<\/strong>: Stripe and EveryPay<\/h3>\n\n\n\n<p>For payment processing, necessary data is transmitted to the authorised processor:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Stripe Payments Europe Ltd.<\/strong> <strong>Stripe<\/strong> processes card payments.<\/li>\n\n\n\n<li><strong>EveryPay<\/strong> processes Estonian bank payments.                                                                                                                                         TogoSunny never receives any card data.        <\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>b) Logistics services<\/strong><\/h3>\n\n\n\n<p>Only the information required for delivery is shared:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>postal address<\/li>\n\n\n\n<li>telephone number<\/li>\n\n\n\n<li>recipient\u2019s name<\/li>\n<\/ul>\n\n\n\n<p>Shared with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>DPD \/ Omniva \/ Itella \/ DHL \/ other carriers (depending on customer choice)<\/strong><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>8. <strong><strong>Data Security<\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p>TogoSunny applies strict technical and organisational measures:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>access restricted to authorised personnel<\/li>\n\n\n\n<li>encrypted communication channels (SSL)<\/li>\n\n\n\n<li>secure data storage<\/li>\n\n\n\n<li>GDPR compliance<\/li>\n<\/ul>\n\n\n\n<p>Payment information is never stored on our server.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>9. <strong>Confidentiality and Online Orders<\/strong><\/strong><\/h2>\n\n\n\n<p>All data transmitted during an order is treated as confidential.<\/p>\n\n\n\n<p>Payments processed through Stripe are encrypted and handled according to <strong>PCI-DSS security standards<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>10. Data Retention<\/strong><\/h2>\n\n\n\n<p>Personal data is stored only:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>for the time necessary to fulfil the contract<\/li>\n\n\n\n<li>according to Estonian and EU legal obligations (e.g., accounting: 7 years)<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>11. User Rights (GDPR)<\/strong><\/h2>\n\n\n\n<p>You have the following rights:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>right of access<\/li>\n\n\n\n<li>right to rectification<\/li>\n\n\n\n<li>right to erasure<\/li>\n\n\n\n<li>right to object<\/li>\n\n\n\n<li>right to restrict processing<\/li>\n\n\n\n<li>right to data portability<\/li>\n\n\n\n<li>right to withdraw consent (newsletter)<\/li>\n<\/ul>\n\n\n\n<p>Requests should be sent to: <strong><a>info@togosunny.com<\/a><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>12. Changes to the Policy<\/strong><\/h2>\n\n\n\n<p>TogoSunny may update this Policy.<br>Users will be notified in case of significant changes.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. Data Controller The owner and data controller of the website is: O\u00dc TogoSunnyRegistry code: 17141420Address: Kopli tn 82, Harju maakond, Tallinn, 10412, EstoniaEmail: info@togosunny.com TogoSunny is committed to protecting the privacy of its customers and users of the website www.togosunny.com. This Policy explains how data is collected, used, stored, and protected. 2. Personal data [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-19381","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/togosunny.com\/en\/wp-json\/wp\/v2\/pages\/19381","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/togosunny.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/togosunny.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/togosunny.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/togosunny.com\/en\/wp-json\/wp\/v2\/comments?post=19381"}],"version-history":[{"count":5,"href":"https:\/\/togosunny.com\/en\/wp-json\/wp\/v2\/pages\/19381\/revisions"}],"predecessor-version":[{"id":26557,"href":"https:\/\/togosunny.com\/en\/wp-json\/wp\/v2\/pages\/19381\/revisions\/26557"}],"wp:attachment":[{"href":"https:\/\/togosunny.com\/en\/wp-json\/wp\/v2\/media?parent=19381"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}